Frequently Asked Questions about Online Learning



Q : Why online learning?

A : E-learning is a practical solution for most of us who lead busy lives and can hardly find time to sit through a full day workshop to learn something new. But with online learning, it is a whole new ball game! You can choose to squeeze in a few mini 3-minute lectures in between your available time during the day. In a nutshell, online courses gives you total flexibility to do your learning. There’s many more reasons why you’ll love e-learning, find out more here!


Q : I’m using a MacBook. Can I still take your online course?

A : Yes, of course! It doesn’t matter the type of computer you use . Whether it is PC or MacBook, you will be able to access our online courses just fine.


Q : Do I need to install any program before I can access the online course?

A : Good news! There is nothing to install since our courses are hosted online on the Udemy platform. All you have to do is to log in to Udemy using your preferred internet browser. You will be accessing all our online courses through your internet browser, so zero installation required.


Q : I haven’t taken any online courses before. How does it work? Do I need to finish the whole course in one go?

A : Our online courses are structured into bite-sized video lessons (each lesson duration is usually about 2 to 4 minutes long). Learning is entirely at your own pace, so you can choose to pause and learn/re-learn if need to. You are free to stop the online course at any point and resume the learning anytime you want. In short, 100% freedom guaranteed.


Q : Does that mean I can repeat the online course even after I’ve completed it?

A : Absolutely! In fact you’ll have lifetime access to the online course, including ongoing updates! You’re also allowed to repeat the entire course (or just selected chapters) anytime, any number of times you like. There are no limits imposed.


Q : Do I receive any support as a student of your online course?

A : Yes, we provide lifetime support to everyone who enroll in our online courses. You can post your questions in the student discussion area and the trainer will answer them!


Q : I’m a slow learner. I’m worried that I won’t be able to follow the online lessons..

A : Be assured that we hear your concerns and that your trust and confidence is important to us. Our founder, KC has designed all our online courses to be step by step and easy to follow. You will have lifetime access to the video lessons and you can replay the videos at your own pace to reinforce your learning. You are entitled to a 30-day money back guarantee, so in the event that you tried and find that the course doesn’t work for you as you wanted it to, you can request for a full refund within the first 30 days.



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